About
A commercial fit-out
contractor in Kuala Lumpur.
We fit out and renovate commercial interiors — factories, warehouses and cleanrooms, restaurants and outlets, hotel rooms, offices and stores. Commercial work is the core of the business — that is where our crews, our licences and our record are. We also take selected residential projects.
How we got here
- 2009Started trading as S&R Multi Pro Trading
- 2018Rebranded as ING Concept
- 13 November 2024Incorporated as ING Concept Sdn Bhd
On the dates. Both are true and they are stated together deliberately: Operating since 2009, incorporated as ING Concept Sdn Bhd. A procurement check will surface the 2024 incorporation date, and it should match what the site says.
What we are aiming at
Vision
To lead on transformative commercial renovation — setting the standard rather than following it.
Mission
To balance how a space looks with how it works, solve for what each client actually needs, and stay committed to their success after handover.
What we hold ourselves to
Excellence
Hold the same standard on every project, whatever its size.
Integrity
Do business honestly and say what is actually happening on site.
Innovation
Bring fresh thinking rather than repeating the last fit-out.
Collaboration
Keep the trades and the client talking to each other.
Customer satisfaction
Work to what the client needs, not to a standard package.
Why choose us
Four things you can verify
The profile lists eight reasons. These are the four you can check without taking our word for it.
Licensed and registered
CIDB Grade G5, registration 0120250604-WP155973, and SSM incorporation 202401047850 (1593695-X). Both are checkable on a procurement search.
Operating since 2009
Trading since 2009 as S&R Multi Pro Trading, rebranded ING Concept in 2018, incorporated as a Sdn Bhd in 2024.
Five sectors, documented
Project spreads across industrial, F&B, hotel, office and retail work, documented in the 2026 profile.
Maintenance as a standing line
Nine documented maintenance engagements, two of them currently running, so the relationship does not end at handover.
Second business line
We stay after the handover.
Service and maintenance is a standing part of the business, not an afterthought — nine documented engagements, including recurring work for shopping-mall and hospitality operators. Almost no fit-out contractor in this bracket markets it.
What it covers
Regular inspections, M&E system checks, carpentry and fixture maintenance, emergency repairs, and customised maintenance plans.
Contracted or ad hoc
A scheduled plan across a portfolio, or a call-out when something fails.
The team that built it
The people maintaining the space are the people who fitted it out.
Credentials
- CIDB gradeG5 · B/B04 · CE/CE21 · ME/M15
- CIDB registration0120250604-WP155973
- CIDB validity15 Jun 2026 – 3 Jun 2027
- SSM202401047850 (1593695-X), 13 November 2024
Certificate scanspending Clean CIDB and SSM scans are outstanding from ING. On the production site both are viewable, because a procurement officer will want to see them.
Team photopending One group photo, optional.